Terms of service

These terms of service (the 'Terms') describe your rights and responsibilities when using our website, software and APIs (collectively, 'Services').

You consent to TAPKI's privacy policy, which explains how we collect and use the information you provide to us.

You must not reproduce, duplicate, copy, sell, resell, or otherwise exploit our website or material on our website for a commercial purpose, without our consent.

When you open an account we will ask you for information, which may include your name and other personal information. You must provide accurate and complete information in response to our questions, and you must keep that information current. You are fully responsible for all activity that occurs under your account, including for any actions taken by persons to whom you have granted access to the account. We reserve the right to suspend or terminate the account.

The data provided to you as part of our commercial Services is licensed, not sold. You may not sublicense, resell or share the data without explicit permission in writing from TAPKI. Do not use contact details included in the data to send spam.

TAPKI may offer Services to be paid for on a recurring basis or on an one-off basis. Subscriptions may subject you to recurring fees. You may cancel your subscription at any time. You accept that if you no longer require the service it is your responsibility to cancel your subscription. Cancellation functions are available via your personal account.

You cannot get a refund if you change your mind. Your rights for payment of services are protected under Russian consumer law if your purchase is faulty or doesn't provide what is promised. Please review the results before paying and downloading. It is very easy: you can view the search results without any restrictions, and it is the information to be exported. No refund is possible after downloading since you’ve already received your digital purchase (the zip file containing the search results). You pay for the data export service and get it. Sure, we provide a full refund to your bank card for any technical issues (e.g., no file is generated, or the file contains errors).

 

Currently, paying by a credit card is the only option. We do not store the card details. The payments are secure and handled by the third-party Paddle service. Paddle is a unified, all-in-one platform, purpose-built for modern SaaS execution making it easy for companies to scale up, compete without boundaries, and always operate with full integrity and compliance.

You grant us the right to use your company name and logo as a reference for marketing or promotional purposes on our website and in other public or private communications with our existing or potential developers and customers, subject to your standard trademark usage guidelines.

Our Services are provided on an 'as is' and 'as available' basis without warranties of any kind. You acknowledge that we do not warrant that the Services will be uninterrupted, timely, secure or error-free.

In no event will we have any liability to you or to any third party for any lost profits or revenues or for any damages however caused.

We may amend the Terms and the documentation at any time. We may provide notice by posting the relevant revised Terms on our website or alert you via email. The revised Terms will be effective as of the time it is posted, but will not apply retrospectively. Your continued use of the Services after notice of the revised Terms becomes effective constitutes your acceptance of the revised Terms. You may terminate the Terms by cancelling your account and ceasing all use of the Services.

The Terms will be governed by and construed in accordance with Russian law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of Russia.

"DEFECT.RU" LLC, INN 7813229833, KPP 781301001, OGRN 1157847301853, Current account: 40702810732530000511, AO "Alfa-Bank", "Saint-Petersburg" branch, BIC: 044030786, Correspondent account: 30101810600000000786. Registered address: office 227 (2nd level), st. Zaozernaya, house No. 8, building 2, Letter A, ZAOZERNY business center, Saint-Petersburg, Russia, 196084